One important item to make note of here is that while the Sega Dreamcast was itself a decent system, Sega had already burned a lot of its customers with their numerous "1.5 systems." What I mean by that is, all of the many systems they created as extensions of current systems (Sega CD, 32X, etc..) that they sold as the next big thing, but completely failed on when it came to supporting them. I myself bought the 32X for $130 when it came out, and how many games were made for it? Less than 60.
Same with the Saturn, the ultimate 2D system, suddenly found itself floundering when the Playstation focused solely on 3D games and Sega dropped it, and went on with the Dreamcast.
After all of those, you could be sure I wasn't about to spend another dime on a Sega system, because how do I know its not another "1.5" system than will have its support cut out from under it in only a few months time.