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Comment: Re:Tried to Sign Up, Already Frustrated (Score 1) 644

by thepainguy (#45564931) Attached to: Officials Say HealthCare.gov Site Now Performing Well
Because I am a normal human being, not a programmer, and I can only remember so many username and password combinations.

P.S. I am trying to distribute insight into how ordinary people think and work. Based on comments like yours, that is something that seems to be sorely needed.

Comment: Re:Tried to Sign Up, Already Frustrated (Score 1) 644

by thepainguy (#45564867) Attached to: Officials Say HealthCare.gov Site Now Performing Well
Sites that rule standards characters in or out are driving down security because all of the standards vary. Maybe that is by design, to prevent standard passwords, but the end result for 99% of the population isn't something that is more secure.

In terms of standard passwords, I'd like to introduce you to the ordinary person who can't handle a different password for every site. I can't for sites that I don't regularly visit, like healthcare.gov.

Comment: Re:Tried to Sign Up, Already Frustrated (Score 1) 644

by thepainguy (#45564725) Attached to: Officials Say HealthCare.gov Site Now Performing Well
The password requirements state...

"It can't contain your username or any of these characters = ? ( ) ‘ " / \ &"

It just so happens that I use one of those characters in my standard secure password. I've never had a problem with that character before except for one site (which ironically is my bank, and which forces me to use a password that is less secure than my standard password due to its banning special characters.

Seriously, all of these different password standards are a huge cause of security problems.

Comment: Tried to Sign Up, Already Frustrated (Score 4, Informative) 644

by thepainguy (#45564573) Attached to: Officials Say HealthCare.gov Site Now Performing Well
So I'm in the process of trying to sign up for healthcare.gov. I'm already having problems, because it won't accept my e-mail address as my username, even though it would appear to fit the criteria.

"The username is case sensitive. Choose a username that is 6-74 characters long and must contain a lowercase or capital letter, a number, or one of these symbols _.@/-"

If they are having problems explaining the most basic things, I'm not hopeful.

The site is also less secure for me because none of my standard, extremely secure, never before had a problem with them passwords will work for it. That will force me to write it down, making the site inherently less secure.

5 Minutes later...

LOL. What an absolute piece of garbage of a web site. I tried to change my username to just the username of my email address and the site says it's invalid. It should be valid based on the instructions, but no joy. If they actually want the username to contain a number, then that's a joke; it's something I've never seen before on ANY website EVER.

WHO LAID OUT THE REQUIREMENTS FOR THIS SITE? JOE BIDEN? HAVE THEY NEVER EVEN USED THE INTERNET?

When sites come up with new, unusual standards for usernames and passwords (e.g. must contain a %, *, or ^), then they are making the site less secure because they are increasing the odds that people will have to write down their usernames and passwords.

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