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Comment: Skype Connect works just fine (Score 1) 271

by the big v (#36242756) Attached to: Microsoft Kills Skype For Asterisk

We've been using the Skype Connect business service for several months. Works great on our Switchvox (asterisk-based phone server with nice GUI). All it takes is to connect as a standard SIP client to Skype after setting up the account with them.

It seems they are just simplifying their offerings, as you don't need any sort of plugin to asterisk to accomplish this.

Comment: Happened on my Incredible yesterday (Score 1) 274

by the big v (#32888166) Attached to: The Verizon Wireless HTC Eris 'Silent Call Bug'

I had this exact same symptom on my Droid Incredible yesterday. The microphone worked fine for a voice search (I was afraid of hardware failure), so I just rebooted and everything went back to normal. Curiously, outbound calls I could hear the other person by they could not hear me, and inbound call was dead silent.

Comment: for chat-based support, try CSLH (Score 1) 321

by the big v (#27012639) Attached to: Best FOSS Help Desk Software For Small Firms?

We offer a "live help" service to our customers. We used to use PHPLive! (paid app) until they vanished out of existence leaving us with several major security holes. We replaced that with Crafty Syntax Live Help (CSLH) which is open source and works reasonably well and seems to be pretty safe. I had it scanned by ScanAlert to test against XSS and SQL injection type attacks, and anything else that may raise alarms for "HackerSafe" certification.

The only feature we want that it doesn't have is "rate this operator" at the end of the chat session.

Using TSO is like kicking a dead whale down the beach. -- S.C. Johnson