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M$ SalesRep: Knock Knock.
M$ SalesRep: It is I, the Microsoft salesman, our surface sales crossed $1M mark. Guess who voluntarily "bought" over $800K worth of those surfaces?
M$ SalesRep: Our employees.
Oracle is becoming increasingly irrelevant: MySQL (although now owned by Oracle too) takes the bottom end of the market share with ease, PostgreSQL the middle bit, and there are a lot fewer sales to be made at the high end.
I agree with your other points but not this one. Where I come from, Oracle is still very much the King in the RDBMS world with no serious competitor(DB2 maybe?) whatsoever.
but sadly, nothing open source can touch MS Outlook + Lync
Have you used Lotus F*ing Notes? At work here, we use Lotus F*ing Notes and it has the best F*ing UI in the whole world. Really, it is a beautiful, elegant, and easy to use. It is so simple that I can use it with my eyes closed, ears shut and a bullet in my cerebrum.