Forgot your password?
typodupeerror
AT&T

Journal: I actually read the Service Agreement!

Journal by sohmc

I recently ordered a new phone from AT&T. While most people (including myself) just quickly click "I agree!", I decided to actually print out the 26-page contract and actually read it. I wanted a printed copy since I know that AT&T can change the terms on their website at anytime.

I'm not a lawyer, but a lot of the terms actually give me pause. Some of the other terms are interesting. Of particular note:
* AT&T can terminate the agreement without notice if I "behave in an abusive, derogatory, or similarly unreasonable manner with any of our representatives" (pg. 2)
* I can terminate the agreement if AT&T increases the price of any of the services that I subscribe to (pg. 2)
* If I take AT&T to arbitration, they "will promptly reimburse" the filing fee. Additionally, arbitration hearings will take place in the county of my billing address. (pg. 7)
* If my phone is stolen and the thief makes a call, AT&T considers the call as "authorized" (pg. 11)
* AT&T "may screen and delete information prior to delivery of that information" (pg. 11)
* "Unlimited voice" is limited to 750 minutes per month (pg. 16)
* AT&T "reserves the right to terminate [my] data services with or without cause" (pg. 18)
* AT&T has a LONG list of prohibited uses, including "web camera posts or broadcasts" (pg. 19)
* AT&T states that "e-mail attachments can not be sent, downloaded, read, or forwarded on the mobile device" (pg. 21)

I knew that the contract was one-sided, but I didn't realize that much of what I do is actually against the contract. Just goes to show that we should all read the contract before accepting it blindly.

To thine own self be true. (If not that, at least make some money.)

Working...