Google Answers, which was closed seven years ago after four years of operation, is similar to this only with video.
Compared to Answers, Helpouts is far more expensive to the consumer, the providers are not certified for quality, and both consumer and provider need to be available for a live video chat. I give it four years.
Meanwhile, I'll use the much better advice I can get on YouTube for free, on my time, and in my underwear.
So usage is declining. But who continues to use Google Reader? Everyone who leads the social web, as evident by this story exploding everywhere. Google retiring Reader got more press than any Google innovation got in years.
Maybe Google should use the statistics of attention and rage rather than usage for deciding this one.
Use turd-eating worms to compost waste right at the source.
So why stop at the toilet? Push those worms up our butts and be done with it.