I used to work tier 2 tech support for RoadRunner. People, usually from Florida, would call in complain their internet wasn't working. I would always get people trying to let me know just how smart they were.
Customer: "Hi, I'm A++ and MCP certified and I have a certificate from Devry so I know my stuff but I can't get my internet working"
Me: "What makes you say it isn't working Sir, what exactly is going on?"
Customer: "I can't load any websites except ones I've seen before, I tried restarting but it's just doing the same thing"
Me: "...type ipconfig, what do you see?"
Customer: "...static IP..."
Me: "Sir, do you have a kid who uses your computer for gaming? You have a static IP, that's the issue. follow these instructions and it will work..."
Customer: "No, I certainly don't have a static IP. I looked for that. The issue must be on your end"
comclusion: MCP MEANS NOTHING!!!!!!