Back in 2009, Jennifer Palmer left a negative review of the company after it failed to deliver two desk toys ordered by her husband. Three years later, KlearGear demanded that the couple withdraw the review within 72 hours or face a fine of $3,500. The fine is for violating a non-disparagement clause in the company's terms of sale, which says that customers cannot write negative reviews about their products or purchases."
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People with heavy data processing requirements were mostly using DOS/VSE on S/370 and 4300 mainframes. No timesharing in DOS. It was still extremely common in industry to have people sitting with coding forms that were then passed to data preparation teams for punching. I've sat with teams painstakingly writing DOS JCL onto coding sheets.
If you were a larger user that could justify the investment in MVS, you could potentially use the Time Sharing Option, an interactive environment with a reputation for being cumbersome and inefficient - you'd only extend the "luxury "of using it to a comparatively few select people.
You didn't need MVS to do time sharing. 4300 series IBM mainframes ran VM/CMS which wasn't as hefty as MVS, true, but it could support many users.
How did this get posted? Golf??!
Obviously you're not a golfer.