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Comment ServiceDesk Plus (Score 1) 236

I support staff and guests at 5 hotels around NZ and use the free edition of ManageEngine ServiceDesk Plus ( e-desk/download.html?free) which is by far the best system I have tried (RT included). It can also integrate with their network monitoring tool which is a bonus. It was easy to implement too, and can import user lists from AD (and yes I did see you mention Linux :P) Jay

The universe seems neither benign nor hostile, merely indifferent. -- Sagan