They ignored the Mechwarrior: Living Legends
) developers, its community, and everything that came before in every previous Mechwarrior game. I've got significant other dirt I could share, but will refrain so as not to burn bridges and put other people in uncomfortable situations, but suffice it to say they have shown themselves to be underhanded enough to threaten people's careers and industry connections if anyone in the know should dare to actually tell the truth about their behavior.
In any event, there has never been even a hint of a reason to believe that PGI has any interest in learning from the successes and failures of anyone else, that they have any interest in listening to or heeding the demands of the community - without whom there is no reason for their game to exist, and so this should be their highest priority - or has any desire to do anything but milk the Mechwarrior property - that they muscled a large team of devoted volunteer developers out of making a free game in because they were intimidated by their ability to produce high-quality work for free - of all the money they can.
As for Garnaralf's diatribe above:
The fact that it's selling means nothing. It's the first commercial Mechwarrior game - a series with hundreds of novels to its credit and a fan base spanning 30 years - since the atrocity that was MechAssault (aka MechAssFault or MechsAsFail) so it was unquestionably going to attract a large number of downloads (which means nothing. I presume they count my player account towards their playerbase, and I've never actually done anything more than register my user name) and user registrations. Making a game free to play also means nothing, and has no reflection on the goodness of the company making it: it's a viable business model, nothing more.
The LONGSTANDING Mechwarrior community (almost 30 years old now) has by and large shown nothing but hate and derision for 3rd Person Views, at the very least since Mechwarrior IV, where it was well known to be a game ruiner: the MWLL team patently refused to consider it; 90% of MWO's players, by PGI's own polls, said they did not want a 3rd Person View, and made it clear that if there was to be such a mode, they did not want to play in the same match as other people using it due to the fact that it breaks immersion, changes the tactical mechanic, and provides an unfair advantage to those using it over those who don't. So what did PGI do? Ignore them, implement it anyway, then lied about separating 1st/3rd person players into different matches, repeatedly: that's not the sign of a "good company". I'm not sure what else you're basing your assessment on besides the fact that they make a game of which you are clearly a player, but if anyone needs to put down the crack pipe and do a more thorough investigation of reality, it's probably you.
Where was PGI's social consciousness BEFORE a player's daughter passed from cancer that obviously resulted in a social media campaign that they elected to pile on to to improve their image? You *do* realize that they get a HUGE tax break for that, right? The amount of money a game earns for a charity by pulling on players heartstrings and offering them up something that took almost no effort or time on their part (did I mention I'm a texture artist with significant CryEngine experience as well as friends and professional contacts at CryTek? There is, maybe 20 minutes of texture work, *tops*, on that Jenner, and 5 minutes of XML to edit the weapons config, plus 10 minutes to commit it to the build) in return for that charity donation is also not an indicator of a company's goodness: how much of their own profits did they donate? How much did the owner and executive officers pony up out of their own pockets? How much is the company going to be donating - regardless of charities - to cancer prevention every year from now on?
No, without going into excessive detail or listing my qualifications (I know I have them, I was there, I was involved), I can safely say I know enough about the issue, the company, and the arena in question to know that PGI is not, in fact, a good company, which is why I, as someone who has been playing Battletech since 1989, who has owned every prior Battletech-related video game, and has even worked as a developer on a Mechwarrior title, absolutely refuses to install their game on my computer and lend them any semblance of support or approval, for their game, it's design, or their company.