I long for the good ole days when they actually send out paper invoices in envelopes!
And from the archives:
"In December 1999, Microsoft forgot to renew the domain name Passport.com,
and so rendered its Hotmail service partially crippled. A Linux
programmer, Michael Chaney, paid the $35 fee and promptly handed over
ownership to Microsoft."
It happened again in 2003:
Will they ever learn?