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Submission Summary: 0 pending, 3 declined, 2 accepted (5 total, 40.00% accepted)


+ - Changing customers password without consent

Submitted by risinganger
risinganger writes: BBC News is reporting that a customer had his password changed without his knowledge. After some less than satisfactory service the customer in question changed his password to 'Llyods is pants'. At some point after that a member of staff changed the password to 'no it's not'. Requests to change it back to 'Llyods is pants', 'Barclays is better' or censorship were met with refusal.

Personally I found the original change funny, like the customer did. After all, god forbid a sense of humour rears it's ugly head in business — ever. What isn't acceptable is the refusal to change it per the customers requests after that.

+ - ASA rule UK iPhone advert misleading

Submitted by risinganger
risinganger writes: The Register and BBC News report that the Advertising Standards Authority has ruled 2 complaints regarding an iPhone advert valid. The complaint centres round the claim by Apple that as 'You never know which part of the internet you'll need' which is why 'all the parts of the internet are on the iPhone'. The two people complaining state that as the phone can't handle Flash or Java that this isn't true. The ASA decided that Apples claims that Java and Flash are proprietary, and that 'all parts of the internet' referred to internet site availability, not to every aspect of functionality available on every website weren't persuasive enough to allow the advert. The complaint in full is on the ASA site.

"What if" is a trademark of Hewlett Packard, so stop using it in your sentences without permission, or risk being sued.