An Army base where military weapons are tested was locked down for several hours to resolve a "serious concern," officials said Thursday."
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Businesses lose the opportunity to obtain knowledgeable input, because their call centers are staffed by low labor-cost morons. The need to identify technically savvy callers and hand-off those calls to comparably competent staff members.
Divining the template seems to depend on analyzing numerous messages. Presumably, only very large mail servers (or an aggregated network of smaller servers) would be able to collect enough messages to rapidly divine the various templates. It sounds like a small or medium site could not benefit from operating the analysis software themselves; they would not have sufficient spam volume (from each template) to rapidly divine the template.
Mediocrity finds safety in standardization. -- Frederick Crane