The exemptions were given because some Word macros and sophisticated Excel files could not be reproduced in LibreOffice or other open source productivity suites. These are examples of what Serp calls “some less mature features” in free software: “When it comes to making some kinds of presentations, for example, there is often a little extra to do [compared to the same process in PowerPoint]. So for some people the process is not so clear, and this can cause adaptability problems in everyday work.”
How about they use some of the saved money to either donate or contribute code to make the software work better?
Instead we have companies and other organizations making and saving tens of billions of dollars off Open Source(like Google, Yahoo, Red Hat, Facebook, Twitter, Apple etc.) and then we end up with catastrophic security nightmares like HeartBleed because no one could be bothered to send a couple of bucks over to the overburdened couple of folks that everyone relies on for security. And then we have asshats on message boards like this one who likely never contributed to OpenSSL or looked at the code for bugs but feel entitled to call the coders stupid for the bugs after the fact.