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Comment: Re:I am not sure what the hoopla is about (Score 1) 226

by phantomfive (#48948459) Attached to: The NSA Is Viewed Favorably By Most Young People
I know because I added the word 'seemed.' Which means, "so it appears to me." When I add that, I'm always right. :)

More seriously: no data has been released to indicate that their surveillance tactics are useful. If they want to convince me, as a voter, to continue supporting those tactics, then they need to convince me.

They have other options, of course; if they can convince enough of the other 300 million people, then my single vote against them doesn't matter. It only matters when joined by many who agree with me. But there are a lot of people who do agree with me.

Comment: Re:If support calls you an A.., you probably are o (Score 4, Insightful) 169

by phantomfive (#48947947) Attached to: Comcast Employees Change Customer Names To 'Dummy' and Other Insults

Anyone who explodes here in rage probably never worked in support. You get your share of assholes. Actually, you get more than your share of assholes.

Do you know there are systems that listen to customers on hold, and if they seem angry, puts them to the front of the queue?

People in support encourage that behavior, reward it, by doing things for people when they get angry. They reward anger, even when not talking to anyone! As a result, people pretend to be angry. I know a guy, who, I've never seen get angry ever.......but when he called support once, I saw him pretend to be angry. Because that gets results.

Comment: Re:w***e ? (Score 1) 169

by phantomfive (#48947707) Attached to: Comcast Employees Change Customer Names To 'Dummy' and Other Insults
Sometimes the world gets more tolerant, sometimes less tolerant. The word is 'whore' and not even the Parent's Television Council thinks it needs to be censored.

And I'm sure the names 'dummy' and 'asshole' do apply to some of the customers. And whore, for that matter, in a literal sense.

Comment: Re:I am not sure what the hoopla is about (Score 1) 226

by phantomfive (#48947585) Attached to: The NSA Is Viewed Favorably By Most Young People
Extending your point, as far as we can tell, the data collection hasn't seemed to stop any terrorist attack at all. Why should we support it if it doesn't even fulfill its offered justification? If they were truly saving lives every day, I could support metadata collection, but it doesn't seem to be worth the expense and effort, let alone the problematic invasion of privacy.

Even the author of the patriot act opposes it. It's time to let it go.

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