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Comment: Re:Just doin' business (Score 1) 246

by penix1 (#47710509) Attached to: Comcast Training Materials Leaked

Shit... Now I'm in the position of defending Comcast...

Trying to sell them something they obviously aren't there for (such as additional services when they are looking for tech support) = bad.

If you read the document, you would see that upselling BEFORE the tech support issue was solved is enough to get you a "0" score. Upselling doesn't occur until their issue is resolved and the call is on track to end.

Trying to sell them something they obviously aren't there for (such as additional services when they are looking for tech support) = bad.

Even Comcast agrees with this which is why the score will drop to 0 if the support tech doesn't solve the reason for the call before trying to upsell.

Now I feel dirty for defending Comcast... Thanks a lot fella!

Comment: Re:question: does IE support adblock and noscript? (Score 1) 413

No it doesn't which is one reason DHS has issued at least a dozen "do not use Internet Explorer" alerts over the years.

Oddly enough though, employees of DHS can't use any other browser so to make those alerts without following it themselves rings hollow to me. And yes, I used to be a DHS employee. Now I'm with my state. You know, you grow...

Comment: Re:Fucking anti-social Millennials (Score 1) 120

by penix1 (#47583617) Attached to: Hotel Chain Plans Phone-Based Check-in and Room Access

Are self-service checkouts surrounded by impulse-buying items in the US?

Yes... At least at the Kroger in my neck of the woods...

And if it takes you a noticeably longer time to go through the self-service checkout than the human cashier, you might just be clueless at technology, which isn't something I'd expect on Slashdot.

It isn't the /. user holding things up it is the granny before him and the twelve other grannies before her. Add to that the one human checkout lane that is backed up around the block because nobody can stand waiting for hours while granny tries to figure out the machine.

Comment: Re:Neither (Score 1) 436

by penix1 (#47563881) Attached to: Which Is Better, Adblock Or Adblock Plus?

Advertising does that without requiring a direct cost from you.

I see this argument a lot and it just doesn't hold water. There is a direct cost to the end user in wasted bandwidth if nothing else. Then there is the social cost of being tracked and worse, drive-by infections.

Besides, I never did see how showing an ad that is never followed through (meaning the product being hawked was sold because of the ad) can be profitable. Which is why I think the advertising based business model is extremely flawed.

Comment: Re:Advertised on YouTube? (Score 0) 97

by penix1 (#47543497) Attached to: Nasty Business: How To Drain Competitors' Google AdWords Budgets

I predict that's the way things will be in the future: "Don't want to see ads? Then, leave. We already provide 'free,' content. We will not provide content for ABSOLUTELY free."

If you have advertising on your site, then your content isn't free and it is false advertising to claim it as such. It simply is being paid by proxy. A more apt statement would be advertising supported.

Comment: Re:Institutional hypocrisy (Score 1) 186

For all the whining here, the option they've taken is actually the least intrusive.

And the best response that could be given would be to blackhole everything EU. They want to be forgotten, then let's forget them. Removing all links to everything EU including businesses, government and humanitarian sites would fit the bill. Restrict the crawler preventing new EU stuff from being indexed would solve the problem for the future.

The EU wants to be forgotten, let's see how the EU economy survives that.

Comment: Re:a question.... (Score 1) 64

by penix1 (#47537529) Attached to: Oso Disaster Had Its Roots In Earlier Landslides

What is the solution? Other than allowing insurance companies to price such considerations into their policies, I don't see one.

You seem to be eliminating the most powerful tool in the box. The insurance should reflect the risk. Another tool is requiring FULL disclosure by realtors trying to sell such a structure. Lastly, build sensibly taking the risk into account. If you are building into a flood zone, require the structure to be elevated above the base flood elevation. If you are building in known hurricane territory, require wind resistant building on top of the elevations. For landslide, require the developer to stabilize the slope BEFORE issuing the building permits for the structure. Had that happened in this case, those buildings wouldn't have been built because the cost to stabilize the hillside would be astronomical pricing the land out of development.

Comment: Re:I wonder who is doing the actual posting. (Score 1) 165

by penix1 (#47535739) Attached to: Wikipedia Blocks 'Disruptive' Edits From US Congress

There is a far, far easier way assuming the government really wanted to get the individual who did this.

All federal internet traffic goes through Mount Weather, VA in the East (Denton, TX in the west). Every activity done right down to mouse clicks and keyboard keystrokes are recorded with no expectation of "privacy". It is in fact a part of the agreement you sign every time you take the required network security training every year. So finding out who was accessing Wikipedia at the time of the edits becomes extremely easy.

I know this because I have had access to the federal systems for years. It is a job requirement. I do GIS (among other things) and every time I send a map across the federal network I get a call from someone out of Mt. Weather asking what it is and why I am sending it. So yes, they can identify, by user, who is doing what.

Comment: Re:Privacy is dead (Score 2, Informative) 175

by penix1 (#47514059) Attached to: Privacy Lawsuit Against Google Rests On Battery Drain Claims

Better yet, from TFS...

That means there's a good chance we're about to get a look into the ins and outs of Google's advertising backbone: what information is shared with whom, and when.

Google: Judge, we are filing this motion to seal any and all documents for trade secret and proprietary information reasons. To release them would do irreparable harm to our business.

Judge: Granted

Never say you know a man until you have divided an inheritance with him.