The ugly truth is you can't sell it. Now, don't get me wrong, I'll be the first in line to buy a [GNU/]Linux distribution that did not have most issues I'm mentioning here. I'd pay more than for a Windows license. But right now, my choice is either free Windows (because it's on the company laptop which was given to me) or free GNU/Linux. Sorry, I'll take the _free_ OS that runs Starcraft and most virii (take the good with the bad). And yes, I know RedHat is selling support for Linux and we, at this company, have a subscription too. But the problem is: people get RedHat support for servers and _workstations_. i.e. computers who's purpose is to do basic multimedia, basic office, just coding and the Internets. No _individual_ is paying money for the "Linux desktop experience". Also, if they took this laptop away, I'd buy a Mac (I kept asking for a Macbook, but they gave me one with Windows).
I can right click on any file, and choose "Combine files into single PDF". Please, do measure the time it takes you to do that. Also, as much as I dislike Microsoft (and I do, despite things I've written above), I think the MS Office suite is good. It crashes once in a while, but it doesn't look as ugly as OpenOffice and it's definitely not as slow. I'm trying to use Google Docs as much as possible, but, I'm sorry, the default document template (Calibri and blue headings) look good. It's important that the defaults be great - this allows me to concentrate on the actual task. Those of you who work for a boss who wants things done yesterday, will understand the importance of stable tools that output visually pleasing files.
In conclusion, I just want to say that emacs sucks and vim rules. Thank you.
If it has syntax, it isn't user friendly.