Well, you fell to their propaganda.
Don't be a prick. My point began with "there's a ton wrong with Uber", I am not a fanboy. Instead of responding with this internethipster you don't KNOW what a service IS? bullshit, just clarify the point (if it was even yours in the first place; if it wasn't, you're broadening the discussion and doing it in a really dickish way). It would make a discussion, with understanding and possibly even learning, much more achievable.
Yes, ultimately the fundamental problem with Uber is that they try to appear like a taxi service to end-users while not entirely following all of the rules of a taxi service. It's the source of basically everything else wrong with the company. But that does not mean that the taxi-like portion is not a service, nor that those prices are not obviously what a (would-be) customer thinks of when presented with the claim "Uber charges more money for the same service". The reality is that they are a taxi service, whatever they like to claim, and that is why I presented the comparison to other taxi services. It turns out that dispatch is a primary function of a taxi service.
Uber drivers get less money than normal taxi drivers, that's why you pay less.
Every former cab driver I've met who drives Uber (and they are many) says the opposite. Again, this might be unique to Seattle, following from an artificial limit on taxi licenses that may also be unique to Seattle, I don't know. I honestly have not taken the time to know, because a competition between luxury transportation providers is hardly the most important issue to me in terms of justice.