Submission Summary: 0 pending, 3 declined, 0 accepted (3 total, 0.00% accepted)
n5yat (987446) writes "Walgreen's recently rolled out their new prescription web page. Apparently, they failed to properly test it because it is severely broken. I've searched, I can't find anyone reporting the story yet, so I can't link to any sources. I called the 'walgreens.com' customer service line and they confirmed the problem has been reported and they are working on it. In a nutshell, when you log in and select 'prescription refill', all your prescriptions are now listed as 'hidden.' So, the web page recommends you go to 'view entire prescription history' page and unhide the desired prescription(s). Going to that page, all prescriptions have a 'hide' button, but no 'unhide' button. So, this second page believes your prescriptions are NOT hidden. Back to the original page, it still says they are hidden. Back to the history page, and I tried to 'trick' it by hiding a prescription so it has an 'unhide' button, then I clicked 'unhide'. Back to the 'prescription refill' page, all prescriptions are still hidden. Catch-22, you cannot order any prescription refills. Right about now, I imagine someone in the programming department is getting a new one ripped..."