Isn't due process a constitutionally guaranteed right in the US?
That would be helpful.
True story. In the late 1990s my tax return was offset by several thousand dollars with zero notice. It turns out that an unethical family member had used my wife's SSN to get a loan for college when my wife was 12. This family member then defaulted and ignored warnings for years.
Fast forward a decade or so and the Treasury Department decided to get their money back, so after sending warnings to this family member, they took our joint return. Sadly, I couldn't even get anyone to explain the issue to me because my wife's name did not match the name on the loan, although her SSN did.
The Treasury Department's position was that they gave proper due process to the family member before taking our money.
The situation didn't move until our US Senator spoke to a deputy director at the Treasury Department. At that point the Treasury Department apologized for the misunderstanding and refunded the money.
The sad thing is that without my Senator stepping in, we would have had zero recourse on the matter.