meburke writes: "I've used Network Solutions as my registrar for many years. In fact, when I first registered my name they were the only choice.
Now I am TOTALLY pissed off at them: They tried to "autorenew" my registration and tried to charge my bank account without my permission! I did not sign up for autorenewal, nor did I give anyone permission to charge my account. Then they sent me an email telling me my "order" was incomplete! (Luckily, they used the wrong credit card number.)
So I'm pissed. I reported them to the Texas Attorney General's Office. I was going to send an email with a strongly worded message, but there is no meaningful recipient listed in their contacts list. Calling "Customer Service" connected me to some call center slave in some sweatshop in India, who aplogized about 20 times and then tried to pressure me into renewing over the phone.
I am asking the/. community for suggestions for actions I can take that will move a million registrations from VeriSign to some other registrar by January 1, 2013. Some suggestions I've recieved so far include a facebook campaign, anti-NS websight and legal action to prevent them from registering domains until they clean up their act. Any other ideas out there?"
meburke writes: "I made a BIG mistake. I listened to the Microsoft propaganda and bought a Windows 7 smartphone thinking I could sync my phone and Outlook. WARNING!: If you use your Windows PC for organizing your calendars and tasks, you must use Hotmail or Exchange for co-ordinating with your smartphone (and it still won't necessarily work right). Windows 7 smartphones do not sync with Outlook without a couple hours of tweaking.
I need to correct this for myself and for my customers. I went to Outlook because I liked the feature set better than I liked Evolution, and Evolution didn't co-ordinate well with Windows platforms. I am looking for alternatives. The major criteria is that wherever I make an entry; be it a new task, finished task, timesheet, new contact or whatever; it must end up in a single repository on my desktop. The second criteria is that (because I work in both the Windows and *nix environments) I can transfer selected items from one OS to another."
What fascinates me is the idea that "programs are mathematics" and can be reasoned with mathematically. This brings to mind early pronouncements by James Martin and Seymour Cray predicting that program bugs will be a thing of the past when all programs are built on proven logical units.
meburke writes: Since Friday, February 6, 2009 CBS's http://www.cbs.com/video website has been showing weird behavior. Now you would think that a communications company could manage a website, right? However, recently advertised "watch latest episode' sites of Numb3rs and NCIS are going right to "expired video", and just hanging. There is no recovery or timeout, sometimes the video prompts to load a flash player plugin (already present), and I experience the same behavior from other computers and other locations. Older shows load and work just fine. The same problems appear in XP, Vista and CentOS using Mozilla or IE. There is no easily identifiable link to report problems with the page, and doing a registration resulted in an activation e-mail that activated a completely different user name (for which my password didn't work).
This is a large, complicated, rapidly-changing website. As more entertainment gets presented on the web, and web content gets more dynamic to maintain timeliness, it seems that a more powerful strategy may be needed to detect, maintain and fix the site and overcome complexity problems. I'm in the early stages of creating a site for a client that may expand very rapidly, and I'm leaning toward Mason. What other tools, tips and standards are available to help me avoid the type of situation that CBS is encountering?