I shared your frustration, but you have to realize that some percentage of people are scared to death of computers and minimal users. I didn't realize how many people are basically computer illiterate until I was in a 400 level class (senior at my college) called "advanced Oracle database design". It was the last in a series, and you had to have completed 5-6 classes in sequence prior. but somehow a girl slipped into the class when she really needed "into to a computer 100". She couldn't log in, didn't know what the address bar was in a browser, etc....we kind of marveled over her like she as from outer space. Thankfully she dropped. You could have been a cook, and decided that you wanted to "learn computers", so guess what....that Comp 101 class is the level they have to start at. Think about it, just to get into Word or Excel, you need to log in, use a mouse, navigate, launch the program, and then learn the common windows functions. All of these computer skills transfer no matter what Windows program you use. So, while its frustrating now, ride it out because it gets better.