user I have a error here
tech whats the error?
user I dont know, its just a error with a screen and now its gone, nothings happening
tech Ok, restart your computer
user ok, just a minute (2 minutes later)
tech did you restart?
user I pressed the button but nothing is happening, the computer is blinking.
tech what do you mean the computer is blinking?
user Never mind it stopped, i restarted, now the computer is just a black screen
tech do you mean the monitor?
user No, i mean the computer, its just black.
tech Ok, restart again
user Which button is the restart?
tech Just hold down the power button untill all the lights are off.
user Ok....(2 minutes later)
tech So, did you shut off the computer?
user I think so, but all my lights are still on, so im just holding down the button till all the lights are off.
tech Just click the power button on your power strip to turn it off, then make sure to turn back on the power strip
user Ok, thats done but all my lights are still on
tech What lights exactly are on?
user My bedroom light, my kitchen light...
tech Ok, we dont need to worry about those, lets go ahead and turn back on your computer.
user Ok...(3 minutes later)
tech Is your computer on?
user Sorry, i was checking my cookies in the oven, let me go check.....yes, its on, would you like me to log in?
tech that would be great
user: Ok, (3 minutes later)
tech Did you log in?
user I cant find my password, and I burnt my cookies, hold on, im looking (10 minutes later)
tech Did you find that password?
user I think so, its one of my passwords anyways
Ive worked for tech support long enough to know how to play a stupid customer, i hope someone calls me , ill keep him on all day.