Follow Slashdot blog updates by subscribing to our blog RSS feed

 



Forgot your password?
typodupeerror
Slashdot Deals: Prep for the CompTIA A+ certification exam. Save 95% on the CompTIA IT Certification Bundle ×

Comment Re:Why don't carriers just use these exact terms? (Score 1) 305

>> "Most people understand that there's not enough licensed RF spectrum..."

I think "most" don't understand, and it would be my wager why providers aren't using phrases like "RF spectrum" and "3 Mb/s for the first 2 GB transferred per billing period".

Providers actually do know people are dumb and frightened by complicated explanations and technical jargon. I know because I've had to teach customer service training classes to prepare tech support Reps how to *not* use technical words and phrase when explaining problems to customers because they inevitably lead to frustration, confusion, and irate customers. That's right, *training* in order to dumb things down for customers. This is a real job.

When you're smart, you're inclined to think most other people are sort of smart too, more or less. Truth is a LOT of people barely understand how an internal combustion engine works, much less how the magical internet gets to their phone, their PC, their Xbox, and whatever else shiny gadget they are told to buy. Don't believe me? Go to a store or mall with a clipboard and ask people "What is a gigabyte?" and/or "How does wifi work?" People don't care or understand how most modern devices work, as long as it *does* work.

Comment Re:Kinda weird seeing these towns on /. (Score 1) 153

I used to live in Kings Mountain, I agree, it was weird to see it on the /. feed. I used to tell all my friends that the biggest thing in Kings Mountain was its cemetery. I guess I'll have to change my saying, but data center just doesn't have the same ring to it.

Loan-department manager: "There isn't any fine print. At these interest rates, we don't need it."

Working...