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Comment Java 7 not supported under VMware or MS Hypervisor (Score 1) 204

and not even supported under Oracle's current Type-1 Hypervisor Oracle VM 2.2 - note this:
All supported platforms are supported when virtualized in a supported hypervisor
Supported hypervisors are: Oracle VM 3.x, VirtualBox 3.x, 4.x, Solaris Containers and Solaris LDOMs. Except where noted.
VMWare and Microsoft Hypervisor NOT supported

I wrote up a blog article on this and the repercussions for paying Oracle customers of things like Oracle E-Business Suite that utilize Java

Comment Has anyone actually dealt with Oracle Support (Score 1) 199

I've been an Oracle Apps DBA for 10+ years and a RHEL admin for about 5.

I have yet to have a single client move to Oracle Enterprise Linux and every client that has considered it decided against it for one reason - Oracle's Support sucks.

Sure, great, I'd get all my support in one place - (strike) India (/strike) Oracle. Unfortunately, that support is horrendous.

I had Oracle work one linux related issue for a client, as a top severity issue with Oracle. In short, Oracle took a week on it, missed fixing the critical issue, and didn't have an analyst available when they said they would (during a mission critical downtime to address the issue).

Sorry, no.

I have a theory that it's impossible to prove anything, but I can't prove it.