KitchenAid? I don't have enough time to give you my long-winded rant over the craptastic products that I have had the pleasure of repairing with none of my major kitchen appliances being over six years old. Let's start with a microwave door that developed cracks within six months of being new, oven controls that "stuck" and had to be replaced, dishwasher rollers that are apparently not made with heat rated plastic, an oven door handle screw that fell out inside the door, cracks in the back of refrigerator wall, broken refrigerator drawers and trays, and that's not counting that I can see the non-metal bottom of the stainless steel dishwasher starting to deteroiate. I currently have an ice maker in a box waiting for me to replace the broken one in the refrigerator and a new cover for the microwave since the handle finally pulled completely through. I found out that the cover needed six tabs which were broken on the old one (from the factory). So I looked up the parts and ordered them. Plastic tabs about 1/2" long and 3/8" wide with a screw hole. Whirlpool and every third party parts place wants about $25 a piece for the six plastic tabs ($150!!) that hold the cover in place if I ordered white or stainless. Luckily, you can't see them so I was happy with the $3.75 a piece black ones.
From the web, I can tell that the products under there other various names (http://en.wikipedia.org/wiki/Whirlpool_Corporation#Major_brands) are built with the same quality.
I have to give props to my wife who has on more than one occasion grabbed the parts when they arrived and fixed things herself. There are some amazing videos on YouTube showing how to repair appliances and the web makes it easy to order parts. Just a damned shame that you have to do it because the item you are repairing it shite the day it leaves the factory. Google "whirlpool lawsuit defective design" and add a word like refrigerator or icemaker.
Sometimes it isn't that one can't repair or doesn't want to. It is that the appliance in question is shite from the factory and parts are priced in such a way that repairs become increasingly expensive and you hate the damned appliance. If Whirlpool were to give me replacements, I would take them but I am adding them to the list of companies I don't want anything from. So Whirlpool