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Businesses

Best Practices For Process Documentation? 370

Posted by kdawson
from the trusting-it-to-the-little-i dept.
jollyreaper writes "I have a nice new IT job with a non-profit. They are a growing organization and management has realized that they need to bring their way of doing business up to a professional level. Several years back, their IT department was still operated like it was in a home office — fine when you're dealing with three people, not so good when there's over a hundred users. IT got its act together and is now running professionally and efficiently. The rest of the organization is a bit more chaotic and management wants to change that. One of the worst problems is a lack of process documentation. All knowledge is passed down via an oral tradition. Someone gets hit by a bus and that knowledge is lost forevermore. Now I know what I've seen in the past. There's the big-binder-of-crap-no-one-reads method, usually used in conjunction with nobody-updates-this-crap-so-it's-useless-anyway approach. I've been hearing good things about company wikis, and mixed reviews about Sharepoint and its intranet capabilities. And yes, I know that this is all a waste of time if there's no follow-through from management. But assuming that the required support is there, how do you guys do process documentation?"
Security

+ - RIAA Website Wiped Clean by Hackers 2

Submitted by
An anonymous reader writes "Apparently the RIAA forgot to hire a decent programmer. With a simple SQL injection, all the content from their website has been wiped from the site.
It started out on the social news website Reddit, where a link to a really slow SQL query was posted. While the Reddit users were trying to kill the RIAA server, someone allegedly decided to up the ante and wipe the site's entire database with just a simple SQL injection."
United States

+ - Maryland Scraps Diebold Voting System

Submitted by beadfulthings
beadfulthings (975812) writes "After eight years and some $65 million, the state of Maryland is taking its first steps to return to an accountable, paper-ballot based voting system. Governor Martin O'Malley has announced an initial outlay of $6.5 million towards the $20 million cost of an optical system which will scan and tally the votes while the paper ballots are retained as a backup. The new (or old) system is expected to be in place by 2010 — or four years before the state finishes paying off the bill for the touch-screen system, according to the Baltimore Sun."
Education

OLPC To Be Distributed To US Students 338

Posted by kdawson
from the seizing-the-initiative dept.
eldavojohn writes "The One Laptop Per Child Project plans to launch OLPC America in 2008 , to distribute the low-cost laptop computers originally intended for developing nations to needy students here in the United States. Nicholas Negroponte is quoted as saying, 'We are doing something patriotic, if you will, after all we are and there are poor children in America. The second thing we're doing is building a critical mass. The numbers are going to go up, people will make more software, it will steer a larger development community.'"

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