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Symantec CEO Says Bad Service Fix Only Temporary 116

Lucas123 writes "Symantec's CEO John Thompson says the company is still struggling with its consolidated ERP system and that it has only thrown bodies and not technology at the post-Veritas buyout issues that created poor customer service. 'I've kind of lost track where we are timing-wise...but we threw an awful lot of head count at this wait-time problem. Wait times from their peak of well over an hour are down to now under two minutes,' he said."
The Almighty Buck

Submission + - Russia working to claim Arctic (foxnews.com)

Crazy Taco writes:
Two deep-diving Russian mini-submarines descended more than 2 1/2 miles under North Pole ice to stake a flag on the ocean floor Thursday, part of a quest to bolster Russian claims to much of the Arctic's oil-and-mineral wealth.


So, according to Russian thought in this article, does the United States just get the moon then? After all, we went there and planted our flag. Should that be ours? Should we just give in and accept that the Russians get the Arctic for planting a flag, since that gives us the moon (which is WAY better in the long run)?

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At the source of every error which is blamed on the computer you will find at least two human errors, including the error of blaming it on the computer.

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