If back in 1995, you had told people that every single channel, including re-broadcast Broadcast TV, in both the US and Canada would be "Scrambled" like HBO, Cinemax, Disney, and Showtime, requiring a cable box be present in every room, and that VCRs would be next to useless (you can still use a VCR, technically.) and that we would be paying $150+ in bills for it, we would be in outrage mode
Before '95, people EXPECTED to need a cable box on every TV, just because TV tuners didn't have a "cable" mode to tune in channels above 13.
You can't really fault cable companies for doing it too much, since DirecTV/DishNet get to encrypt all their local channels and force you to rent a box from them to watch... And works just as poorly with your VCR...
Not to mention that encryption across the board allows them to completely eliminate the installation step, which is an extremely common source of complaints and frustration from customers.
And complaining that your VCR doesn't work in 2014??? You might as well yell at the cashier at Wal-mart for not carrying blank 8-track tapes... You can't even BUY a VCR in stores today that has an ATSC/QAM tuner in it at all!
Complaining about your DVR not working would be a more reasonable complaint, but CableCard is an option available on Tivos and the like.
And frankly, it's ridiculous to pay for cable or satellite, when the overwhelming majority of people in the US can get a huge number of local broadcast channels, with content far better than those hundreds of cable channels, with just a modest antenna system, costing less than $200 up-front... Perhaps 3 months of cable/satellite subscription fees.
As a result, OTA is growing, especially with younger people:
"The number of households relying on OTA reception only is also growing, [...] Growth is especially strong amongst younger households,"
"One in five young households never bothered to get a TV subscription to begin with."
"Also, 28 percent of all households with a head of household under the age of 35 use an antenna instead of a pay-TV subscription."