Yay I am a windows admin too! Fight the power! Demand a pointy clicky interface!
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I just switched from fedora to ubuntu. Fedora seems to be declining in stability and usability. My original logic for using fedora was that it was redhat like and a lot of my customers would be using redhat or centos.
I never really got my moneys worth out of redhat support either. it would take days for them to respond to an email and by then I would have solved or worked around the issue. So besides having another supported product like oracle or tivoli to run on it there is not much point to wasting the money and using a commercial distro.