I never said he had no right to be upset. And I said that the PR guy is clearly the worst of the lot.
But Da(n)ve throws a tantrum when insulted, when he has a viable course of action (cancel his order). Why give your money to the roid-raging PR guy at that point? Why write a novel and a half on someone who is clearly a waste of time? Why would you ever non-ironically type the words "Welcome to the internet, bitch"? The reason is that he sounds broken in his own, not as bad but still douchey, way.