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Comment customer service (Score 0) 82

it took those clowns a month to install cable and internet when i moved into this apartment. after they finally got their act together, they promised me three months of discounted rates. upon receipt of the second bill, they had jacked up my rates and retroactively charged me for my first month's discount.

their bankruptcy serves them right for adding an extra 20$/month to my bill for adding the word "digital" to the name of my cable service.

"A complex system that works is invariably found to have evolved from a simple system that worked." -- John Gall, _Systemantics_

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