Any retail store and anybody you work for ALWAYS have quirks. We are going to have to live with that. There are gotcha problems every which way you go (even where you step).
Ask any avid brick & mortar shopper. You want something? You'll have to learn who offers what.
As long as all customers/employees are treated the same when they come through the door you should be happy.
You don't like what they offer? Don't go there. Don't seek employment there. Move to a different place... look there.