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Comment: Location, Location, Location (Score 2) 131

by grasshoppa (#47608021) Attached to: Ask Slashdot: Good Technology Conferences To Attend?

If you're a former grunt, then you've seen the after effect of these conferences. At best, it gets your bosses out of your hair for a few days. At worse, they come back revved up to implement the newest buzz work...for a week, until they see the cost, then it's like it never happened.

Take my advice; choose based on location and work up your justification from there. Myself, Vegas is always an attractive option, but by no means should you limit yourself. Be imaginative. /jaded and tarnished.

Comment: Online trolls, really? (Score 4, Insightful) 962

by grasshoppa (#47511891) Attached to: The Daily Harassment of Women In the Game Industry

Is this what we've come to? Pretending online trolls are a problem specifically for women?

Here's a hint for the author of that article: Trolls are adept at identifying that which will get under your skin, and will hit that button repeatedly as long as it keeps spitting out a pellet ( much like this article ). If we're going to generalize it, men don't get this particular brand of trollling because it doesn't work on us. Ultimately, it has very little to do with sexism.

But no; let's work on trying to make ourselves a better brand of troll. Let me know how that works out for you.

( and no; had the author been a man, I'd have responded in the same manner )

Comment: Corporate doublespeak (Score 4, Insightful) 401

by grasshoppa (#47460307) Attached to: Comcast Customer Service Rep Just Won't Take No For an Answer

We are very embarrassed by the way our employee spoke with Mr. Block and are contacting him to personally apologize. The way in which our representative communicated with him is unacceptable and not consistent with how we train our customer service representatives. We are investigating this situation and will take quick action. While the overwhelming majority of our employees work very hard to do the right thing every day, we are using this very unfortunate experience to reinforce how important it is to always treat our customers with the utmost respect.

If you read this carefully, they aren't sorry for the content, merely the delivery.

Comment: I've toyed with this concept.. (Score 5, Interesting) 265

by grasshoppa (#47432041) Attached to: Ask Slashdot: Unattended Maintenance Windows?

...and while I'm reasonably sure I can execute automated maintenance windows with little to no impact to business operations, I'm not sure. So I don't do it.

If there were more at stake, if the risk vs benefits were tipped more in my company's favor, I might test implement it. But just to catch an extra hour or two of sleep? Not worth it; I want a warm body watching the process in case it goes sideways. 9 times out of 10, that warm body is me.

Nature, to be commanded, must be obeyed. -- Francis Bacon

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