Comment: I don't understand (Score 3, Interesting) 163
I work for a company that OEMs a product with a published API. They make quarterly updates, but here's the rub...
The updates continually update their back-end in non-backwards compatible ways. We end up running multi-cpu days of regression tests to find what's broke and then spend oodles of man-days tracking down what happened and figuring out workarounds each time we try to update. We're still using the API libraries that are many versions before the latest because of this.
At one point I couldn't figure out how to do something with their API,so I requested example code. They sent part of the source a real product that they market that does what I needed. I soon discovered that they don't use their own published interface, completely bypassing the API classes entierly to get to functionality I can't.
I'd take open source over this pain any day.