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Comment They're not all bad (Score 2, Insightful) 82

I know a lot of comments here are going to be about their horrible customer service, unreliable network problems, etc. I know cause I've heard a lot of friends' (in St. Louis, where I live) horror stories. Maybe I'm the only customer that has been pleased with their services. Calling customer service has always been surprisingly pleasant and my issues resolved impressively quickly.

AT&T's U-verse just became available in my area (when I moved here cable was the only option for high-speed internet, DSL didn't reach this far) but I really do not want to deal with the pain of switching my TV, DVR, internet and phone over to a different company. I already give AT&T too much money each month for my cell phone.

Charter has done good by me (so far), they're a local company and I hope they come out of this stronger. Options and competition are a good thing for the kinds of services they offer.

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