I have flown over a million miles on United... and this is appalling. A Premium Service flight *used* to be an aircraft with all Economy Plus seats with increased recline pitch, a section of United domestic First where E+ would be on a conventional aircraft, and lie flat seats in First. Better food and entertainment. The fare price was roughly double.
Having stopped flying in 2010 I now see that as of 2012 a PS flight is simply a normal flight with a few Global first seats up front and wifi.
Well, I guess the decision to stop travelling for work was a good one.