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Submission + - Vatican Warns Against 'Excessive Zeal' for IP ( 3

An anonymous reader writes: The Vatican has written an encyclical warning that 'excessive zeal' for IP rights is harmful. They're not against IP per se, but they are concerned with the problems caused by things like drug patents, which leave the citizens of poor countries unable to afford medicine. In essence, they're arguing that a 'fair regime of intellectual property rights should aim toward the good of all' and that current regimes fall short.

Submission + - Aussie-made virtual humans better than real staff?

MadMatt writes: "Always on time, never hungover, able to speak many languages and happy to work day and night, Australian designed virtual humans — CyberTwins — are serving as advanced customer support robots for organisations like NASA, AMP and National Australia Bank. Communicating through instant messaging, or voice recognition with third party plug-ins, the Web-based AI constructs are capable of interacting with thousands of clients a second, 24/7, with higher accuracy, up-sell rates and customer satisfaction levels than real people."

If it's worth doing, it's worth doing for money.