+ - Best Practices for Use of a Wiki in Enterprise?
Submitted
by
forrie
forrie writes "The organization I work for has utilized a wiki for some time prior to my employment. At the moment, it has no formal structure and is essentially a nest of unstructured and outdated information. The search function barely works, it's slow and it ceases to be a useful resource.
One problem I've identified in our case is there is no obvious ownership of content. Pages are compiled, in whatever format, and submitted to the wiki — many of those entries sit there and rot. They are seldom referred to because of the above issues.
I've inherited the task of cleaning it up, with my first choice being a change of wiki technology. I've narrowed down choices to MoinMoin and Dokuwiki; what platforms do you use and recommend?
Most importantly, I'd like to understand how others in the Enterprise are structuring their wikis to be useful and resourceful (as they are meant to be), while being reasonably free of junk and unstructured content. What would you recommend for a Style and Best Practices Guide that users can refer to prior to submitting content to the Wiki?"
One problem I've identified in our case is there is no obvious ownership of content. Pages are compiled, in whatever format, and submitted to the wiki — many of those entries sit there and rot. They are seldom referred to because of the above issues.
I've inherited the task of cleaning it up, with my first choice being a change of wiki technology. I've narrowed down choices to MoinMoin and Dokuwiki; what platforms do you use and recommend?
Most importantly, I'd like to understand how others in the Enterprise are structuring their wikis to be useful and resourceful (as they are meant to be), while being reasonably free of junk and unstructured content. What would you recommend for a Style and Best Practices Guide that users can refer to prior to submitting content to the Wiki?"