writes "My company's help desk is ramping up to begin supporting Windows 7 in a large, globally distributed corporate environment. All of our support is phone-based and uses remote assistance tools when necessary. Most of our twenty-five agents are still on XP or Vista at home, and we'll probably only have it on our work machines a month before the users do. They need training from basic differences up through providing detailed troubleshooting assistance. Of course our budget is pretty limited, and I've been tasked with finding training materials we can use to get the desk up to speed.
What are good sources for training beyond what we can get for free from Microsoft, which seems mostly targeted at the end-user. I'm looking for both computer-based materials and "train-the-trainer" stuff I can use to prepare for my classroom."
writes "According to PCMag, the U.S. State Department contacted the social networking service Twitter over the weekend to urge it to delay a planned upgrade that could have cut daytime service to Iranians, a U.S. official said on Tuesday.
"We highlighted to them that this was an important form of communication," said the official of the conversation the department had with Twitter at the time of the disputed Iranian election. He declined further details. http://www.pcmag.com/article2/0,2817,2348833,00.asp"Link to Original Source
writes "According to Gamerankings.com, only 15 Wii games have achieved an average rating of 85% or higher. By comparison, the PS3, which has as a similar number of ranked titles, has 42 titles better than 85%. The Xbox 360, with over 500 ranked titles, boasts 56 games rated this high. Perhaps more telling, the Gamecube and its 450 or so ranked titles claims the grand prize with 62 reaching this top echelon. I'm counting a game as "ranked" if it has at least 10 published reviews.
Is it the controllers, which offer both enhanced and restrictive options for developers? Or maybe all the best developers avoid the Wii for some reason, like its relatively low processing and graphics power, or its image as a "kiddie" platform? I'm curious what both devs and gamers have to say, so maybe the /. community can help me out..."