I'd like to discuss your assertion of Canadians "stealing" Netflix. Since the common language of us peasant folk isn't something you can decipher, I'd like to explain these events in a language you can understand. Please do bear with me as CEO speak isn't my native language;
What we actually have here is just an instance of your consumer associates controlling costs by outsourcing entertainment laden data packets to "friendlier" regions. I'm sure this is a business practice you are familiar with as your parent company, BCE, utilizes this same strategy to control non-profit generating business expenditures. By outsourcing these entertainment laden IP packets, your consumer associates have significantly improved their cost efficiency, freeing up additional resources that can be used to improve other areas of their business. To maintain your status as a premier content provider, it would be wise to observe and adapt to recent market trends in the "over-the-top" entertainment industry.
I hope that my rudimentary command of CEO speak has helped you gain a better understanding of the situation at hand.
Joe what-goes-around-comes-around Consumer