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Comment: That's not the story you should be telling (Score 1) 192

Like the electric company, yes, you should strive for 100% uptime. But that should be a footnote in your report. The main report should show how you have leveraged IT to lower costs in other areas, make the company more efficient, and you've improved the customer experience in a meaningful way. Stop thinking your job is to keep the computers running. Start thinking your job is to help the company run better.

What have you done outside IT today?

Comment: Re:Amazon costs are relatively fixed (Score 1) 119

For this particular use case scenario, it would be better to skip the EBS disks and use ephemeral disks with instances that are spawned purely for the build and test, check their results back into the build system, and self-destruct. You could even request spot instances since the workload isn't particularly time dependent.

You're right, if Amazon goes down, you're down without much recourse. But if you've designed your system to use instances that are launched on demand, you just launch them in a different availability zone and/or region. The odds that *every* Amazon datacenter goes down at the same time are extremely low.

Comment: Re:They should have gone with Python (Score 1) 387

by eric2hill (#42788681) Attached to: Gnome Goes JavaScript

Just because you've seen a porn, doesn't mean you know how to be a parent.

That's brilliant.

The whole debate over who's language is better is really a moot issue. Javascript can be coded faster than C in many cases because of its' relaxed syntax and foundation primitives. C winds up running faster (all things being equal) in most cases, with a few exceptions where the Javascript RT can optimize better. In the end, you just have to use the best tool for the job.

Comment: Hotel Safes Problematic Too (Score 2) 66

by eric2hill (#42214705) Attached to: Maker of Hackable Hotel Locks Finally Agrees To Pay For Bug Fix

I was just in a hotel last week and had put my laptop in the room safe. I entered my 6 digit code and locked the safe. Two days later, I tried to open it and it wouldn't take my pin. I called the hotel staff and a maintenance guy came to my room with a small 10-key pad that had an LCD display. He plugged an RJ45 cable into a port on the bottom of the locking device, entered 2468#, then 1357#, and the safe opened. After it was open, it flashed LO-BAT, so that explains why it lost my combination.

If it's as easy as having one of those pin pads, why even have the safe in the room?

Comment: Re:Screw Oracle (Score 1) 98

by eric2hill (#41561313) Attached to: Oracle's Sparc T5 Chip Evidently Pushed Back to 2013

The firmware thing was what caused me to start recommending other server manufacturers. The Sun hardware was actually really nice, well designed, and very stable. The ILOM was great since it was so tightly integrated with the hardware and yet completely out of band, and was included with the server at no real additional cost.

Then Oracle bought Sun and turned off firmware support unless you had an active support contract. That was a big *fuck you* to everyone who bought a bunch of Sun hardware and only kept support on a few critial units. I know firmware updates aren't free to make, but that's the price of good customer service.

Oracle, you've lost my business.

Comment: Re:Much Better Video Available (Score 2) 105

by eric2hill (#41323551) Attached to: World's First Color Moving Pictures Discovered

I thought the same thing. I would imagine they already had equipment to deal with 35mm film, and it was easier to transfer it to 35mm to feed that equipment rather than retrofitting the equipment to take a larger source.

I'm surprised they MANUALLY advanced each frame through the little shutter contraption. Don't any of these guys have a bag of Legos they could automate that process with???

Comment: Re:I have long been annoyed by Cisco business poli (Score 5, Insightful) 160

by eric2hill (#35893636) Attached to: Cisco Accused of Orchestrating Engineer's Arrest

You don't buy Cisco because of the features, you buy Cisco because of TAC. At 2:30 AM when you have 96 phone lines down, the call center opens in 3 hours, and you're getting call supervision with no voice traffic, you call TAC. I got an engineer out of their Sydney office on the phone in 14 minutes, and we had the problem resolved within an hour. (It was a telco provisioning problem.) Having someone on hand to support a problem 24 hours a day, and a supply chain that can send a part out in 4 hours is a safety net worth paying for.

Comment: Re:Uh, no. (Score 1) 325

by eric2hill (#35436260) Attached to: Are We Too Reliant On GPS?

Not to be a total ass, but a map doesn't actually show you where you are. You have to determine your own location on the map.

I agree that a map won't fail in the same ways a GPS unit will fail, but your argument isn't really a fair argument. An outdoor GPS works in the rain, a map gets wet and turns to mush. A GPS takes much less room to store more map data. A GPS won't have small tears at the edges and folds.

Each method for location has its' own strengths and weaknesses. Use the correct tool for the job.

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