It is a wonder Linux has such an image problem with anyone, but the converted. Granted this article may not be the best, but let's do a quick google search for the actual article that the poster is refering to:
David Bolton talks about what he did. Good or bad, he documents it and shares it with his readers.
What do I read here, explatives, degrading remarks, and just plain snobbery. Here and there are some useful remarks. What I was hoping is to read a helpful discussion on what he recommends/did and what could be done better and how. There is so much vitriol to sort through, I don't even bother.