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Comment Good communication != Immediate Gratification (Score 2, Insightful) 232

"Resist the pace of urgency"
These are the wise words from the Director of my department. She has a lot of experience dealing with kids with Attention Deficit Disorder and Autism Spectrum Disorder, who believe it or not, resemble many geeks. For those of us who provide technical support this doesn't mean ignore or stall. It means prioritize and set reasonable boundaries for yourself. Some people seem to think better after they've articulated their problem in an email. Half the time, given some perculation time- they can actually solve their own problem. So stay focused, do your work, and deal with emails as you see fit. If you are one of those who may have high functioning ASD tendancies, don't worry, you are in good company.

The first version always gets thrown away.