From the article:
"International florist FTD is calling on fellow Oracle users to switch database vendors. It dumped the company in favor of EnterpriseDB in its latest project, after meeting with "indifference" from the enterprise giant."
"We are not a high visibility client so we are treated like anyone else. I didn't get any special customer service — they are indifferent to my account," Weiss said. "When someone comes in at a sixth the cost and 500 times the customer service that makes it very easy.""