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Comment: Re:And the definition of "work"? (Score 1) 362

by craagz (#30455386) Attached to: Are Complex Games Doomed To Have Buggy Releases?
Software runs on various systems and can break or run slow (Vista) or get buggy if it is run on improper systems. Even books get different editions and reprints and addenda sometimes becz it was missed first time round.
What I am saying is, if the product performs well in its standard environment, a customer can't ask for money back. You cannot use a phone under water and say it broke.

On the other hand, if game developers are indeed running after bells and whistles instead of a well running game, they ought to be some way of compensation to the consumer, maybe a coupon or a free add-on, an not full money-back guarantee.

If you think the system is working, ask someone who's waiting for a prompt.

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