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+ - Was this the email that took down RSA?->

Submitted by splitenz
splitenz (762865) writes ""I forward this file to you for review. Please open and view it."

As a ploy to get a hapless EMC recruiter to open up a booby trapped Excel spreadsheet, it may not be the most sophisticated piece of work. But researchers at F-Secure believe that it was enough to break into one of the most respected computer security companies on the planet, and a first step in a complex attack that ultimately threatened the security of major US defense contractors including Lockheed Martin, L-3, and Northrop Grumman."

Link to Original Source

Comment: Re:Parent is right. (Score 3, Interesting) 418

by chathan (#21344475) Attached to: How Fast is Your Turnaround Time?
We used to have 2 weeks turn around time for critical fixes. So it is always better to inform the customer that 2 weeks is the time they can expect the fix even if the bug is way above critical status. But there were issues which make few features unusable for the customers and we know that they are heavily dependent on these features.We try to fix it in a week or 3 days time.

The important thing is your customer facing person(for that matter your manager) should be aware that even if he or she thinks the bug is trivial and can be fixed in an hour always stick to the 2 weeks target. You can use the same bug as the reason why you don't want to rush the fix early. Tell the customer that you are not happy with the fact that your development process introduced this bug and don't want to repeat the same in the bug fix also and promise to deliver a high quality fix in two weeks time.

In my experience most of the customers are happy to know that the problem will not be repeated than the fix for current problem because they might already have found a workaround to move their business forward. Obviously they cannot stop all the business and wait for your fix.

By the way I was working in a company offering SaS and the customers daily business was dependent on the product. The customers used to have high expectation on the turn around time.

NASA

+ - Another nail in the coffin of Global Warming

Submitted by Anonymous Coward
An anonymous reader writes "There is an excellent summary of the many biases in global temperature here, but the key is this: One photo on Hall's blog got people talking — a station in MN with a huge jump in temperature about the same time some air conditioning units were installed nearby. Others disagreed, and argued that such a jump could not be from the air conditioners, since a lot of the jump happened with winter temperatures when the AC was dormant. Steve McIntyre, the Canadian statistician who helped to expose massive holes in Michael Mann's hockey stick methodology, looked into it. After some poking around, he began to suspect that the GISS data base had a year 2000 bug in one of their data adjustments."

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