"When I became the NASA administrator, [Obama] charged me with three things," NASA head Charles Bolden said in a recent interview with the Middle Eastern news network al-Jazeera. "One, he wanted me to help re-inspire children to want to get into science and math; he wanted me to expand our international relationships; and third, and perhaps foremost, he wanted me to find a way to reach out to the Muslim world and engage much more with dominantly Muslim nations to help them feel good about their historic contribution to science, math, and engineering."
Read more at the Washington Examiner: http://www.washingtonexaminer.com/politics/NASA_s-new-mission_-Building-ties-to-Muslim-world-97817909.html#ixzz0t1EYRZAw"
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Are these contractors perfect? Absolutely not. I have seen failures that could only be resolved by kicking the contractor out. This is obviously painful to the contractor, but very disruptive to the state. States could save themselves this disruption by changing some of their procurement rules (e.g., the bidder with the lowest bid price exceeds a minimum technical score) that reward lower quality proposals. They could also increase the Medicaid program's performance by optimizing their end-to-end business processes prior to issuing an RFP. Many states' business processes are fundamentally broken. If you compare the head count used in a state-staffed operation vs. the head count used in a contractor-staffed operation, you often see a two- or three-to-one difference. Medicaid RFPs are notoriously ambiguous and routinely include phrases such as "including but limited to" in requirements statements. Fully modeled and documented processes generate fully developed use cases.