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btlzu2 (99039)

btlzu2
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Music, Java, Linux. That's all you need to know right now punk.

"I'm no clown, I won't back down. I don't need you to tell me what's going down."
--The Stone Roses


Ode to a Piece of Pineapple I Found on My Pizza One Midspring Noon
O thou pizza, woebefallen Sad to say, we hardly knew thee
Thou art ruined by this sodden
Piece of fruit, embedded sadly
On my pie. Woe my pie! Trodden
In by fruity terrrrrrists madly
Wreaking havoc. Sour craven
Fruity flavor does not soothe me.
O my pizza, how I loved you,
'till you met your doom.

--Ethelred Whitman

The meme for blind faith secures its own perpetuation by the unconscious expedient of discouraging rational inquiry. --Richard Dawkins

Journal of btlzu2 (99039)

I got my head checked by a jumbo jet

[ #107879 ]
Thursday May 26 2005, @08:10PM
User Journal

Wow. I've been having serious Comcast problems lately. I'd been bracing for the worse when I called them:

[Wavey screen fade to imagined call]
"Support": "Have you re-booted your computer?"
me: *Laying down on the couch* "Yep, just did that."
"Support": "Have you recycled power on the cable modem?"
me: "Oh yes. Many times."
"Support": "Sorry, there's nothing wrong."
me: "Fuck you and thanks for nothing!"
[Back to reality]

I called them. The "first line of support" asked what OS I had. Cringing, I said, "Linux". (I usually lie, but I thought, what the hell?)

He said, ok, run an "ifconfig" and tell me your IP address. *Hmm, sounds like he just KNOWS this.* Then he said, "I'm running a bit error test to your modem. Hold on for a second."

A few seconds later, "I found a problem in the street with the T to your building. We'll send someone to fix it."

My lord!!! Someone who knows how to do something. This is Comcast????

It is now fixed. I haven't had the packet loss problem for 6 hours! Woohoo.

I'm very impressed, for the first time ever, with Comcast support! Amazing.

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