Wow. I've been having serious Comcast problems lately. I'd been bracing for the worse when I called them:
[Wavey screen fade to imagined call]
"Support": "Have you re-booted your computer?"
me: *Laying down on the couch* "Yep, just did that."
"Support": "Have you recycled power on the cable modem?"
me: "Oh yes. Many times."
"Support": "Sorry, there's nothing wrong."
me: "Fuck you and thanks for nothing!"
[Back to reality]
I called them. The "first line of support" asked what OS I had. Cringing, I said, "Linux". (I usually lie, but I thought, what the hell?)
He said, ok, run an "ifconfig" and tell me your IP address. *Hmm, sounds like he just KNOWS this.* Then he said, "I'm running a bit error test to your modem. Hold on for a second."
A few seconds later, "I found a problem in the street with the T to your building. We'll send someone to fix it."
My lord!!! Someone who knows how to do something. This is Comcast????
It is now fixed. I haven't had the packet loss problem for 6 hours! Woohoo.
I'm very impressed, for the first time ever, with Comcast support! Amazing.
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perhaps write a brief e-mail? (Score:2)
Re:perhaps write a brief e-mail? (Score:2)
but the real question is (Score:2)
Re:but the real question is (Score:2)
Re:but the real question is (Score:2)
Fell to the red room because she was there, uh-huh-huh
A scarlet woman, she got me in fear, yeah, yeah, yeah
She said, do all those things that you do to me
You know what I mean, boy
Do all those things that you do to me, yeah
Re:but the real question is (Score:2)
it wasn't easy (Score:2)
Re:it wasn't easy (Score:2)
When I feel heavy metal....
Re:it wasn't easy (Score:2)
And I'm pins and I'm needles.
(I love this song 'cause the only time I hear it is after the Penguins score a goal
-Ab
Bummer (Score:2)
Re:Bummer (Score:2)
WHERE THE HELL HAVE YOU BEEN?????
Jeeesh, I was gonna send the dogs after you man. You've broken approximately 3 laws (as far as I can see) by not posting enough here.
So, how are ya?
Re:Bummer (Score:2)
Total mistake. (Score:2)
;)
Re:Total mistake. (Score:2)
Re:Total mistake. (Score:2)
It's like the Bob's boss in The Incredibles. ;)
There is hope... (Score:2)
I've never had much reason to subscribe to cable. I can't stand to watch most of the TV there is. But when prices came down on Broadband to where I felt I could afford it, I called them.
That was about two months ago. A guy came out and looked at my house and then looked at the road and said the obvious: Uhh, we got to get a bucket truck here because the cable is on the other side o
Amazing (Score:1)