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Comment Online TurboTax failed to file our return (Score 1) 237

We used online TurboTax for the 2011 tax return. At the end, it emailed us a complete PDF of our state and federal returns, with a header saying that they would be filed online on a specific day. Then it failed to file either one. We only found out a year later when the IRS and the state tax board sent us letters asking why we didn't file our taxes. When we called the TurboTax people, they claimed that we had never had any kind of account with them, even though we showed them the email. We had to pay penalties and interest because of their bad software.

So privacy is not the only reason to avoid online tax software. Sometimes it just loses all your information.

Comment It won't work, either (Score 5, Informative) 357

We attempted to opt-out of Yellow Pages deliveries in our local area in California, but it doesn't work. The guys who throw these things on everyone's front porch do not care whether you are on the list or not. I'm not even sure that they have a list. You will still get phone books.

"Ask not what A Group of Employees can do for you. But ask what can All Employees do for A Group of Employees." -- Mike Dennison